Our Scents, Your Satisfaction

Due to the nature of our products (perfumes and oils), we maintain the following policy to ensure hygiene and safety:

• Returns: We accept returns within 7 days of delivery only if the product is unopened, unused, and in its original sealed packaging.
• Non-Returnable Items: Used perfumes, opened oils, or items purchased during a clearance sale are not eligible for return.
• Damages: If your item arrives damaged (e.g., a broken glass bottle), please contact us within 24 hours of delivery with photographic evidence. we will arrange a replacement at no extra cost.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.
• Shipping Costs: Customers are responsible for paying return shipping costs unless the item was damaged upon arrival.